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About Rise Again Collective

Rise Again Collective was founded on a simple but powerful belief: everyone deserves to feel supported, understood and empowered to live with choice, dignity and independence.

Through Support Coordination, Specialist Support Coordination, Psychosocial Recovery Coaching, Private Consultation and Advocacy, we provide practical, person-centred support tailored to individual needs and circumstances.

Learn more about Lara and James, their experience and the values behind the support they provide.

Meet Lara & James

How We Can Help

  • Two people discussing support plans during a consultation

    Support Coordination

    Helping participants understand and use their plans, connect with providers and manage their supports, with both Level 2 Support Coordination and Level 3 Specialist Support Coordination available depending on the complexity of support required.

  • Woman reviewing notes on a clipboard in a calm, bright setting

    Psychosocial Recovery Coaching

    Personalised, recovery-focused support for people living with psychosocial disability.

  • Two professionals reviewing data on a clipboard during a consultation

    Private Consultation and Advocacy

    Private support for individuals and organisations seeking practical guidance, advocacy and help navigating the disability sector.
Explore All Services

  Why RAC is Different  

More Than Guidance. We Follow Things Through.

Rise Again Collective (RAC) takes a hands-on approach to complex situations. We ask questions, follow up, check the details and help keep things moving when the system becomes difficult to navigate.
We also help you understand your options, services and costs so you can make informed decisions and protect your interests along the way.

  •  Persistent Follow-Up 

    We stay involved and help keep things moving.

  •  Clear, Practical Guidance 

    We explain your options in plain language so you know what comes next.

  •  Your Interests at the Centre 

    We look at the whole situation, including services, costs and what genuinely works for you.

real examples of how RAC has helped

Every situation below is based on real client support provided by Rise Again Collective (RAC).

Details have been kept general to protect client privacy, but each example shows what can happen when someone is willing to look closely, ask questions and keep following things through.

  • Protecting a Participant’s Funding

    When RAC became involved, a participant’s plan had been significantly depleted through issues including double invoicing and charges against incorrect NDIS line items. RAC reviewed what was happening, followed the issues through and escalated concerns where needed, helping to turn the situation around and better protect the participant’s funding.

  • Preventing a Plan from Being Exhausted

    A participant needed additional support for community participation, but getting the necessary evidence took months of persistent follow-up with psychiatrists, psychologists and allied health professionals. RAC kept chasing the documentation and advocating for the participant, helping prevent the existing plan from being exhausted while the matter was worked through.

  • Helping a Family Avoid an Out-of-Pocket Cost

    A young participant needed assistive technology that the family may otherwise have needed to purchase themselves. RAC followed the reassessment process closely and helped get the matter resolved in around two weeks, allowing the required support to be addressed through the participant’s plan.

Client details have been anonymised to protect privacy.

RAC Care Concierge

Practical help, help when life has too many moving parts.

Not every need fits neatly within NDIS or Aged Care funding. RAC Care Concierge is a private service that helps individuals and families organise everyday support, services and practical tasks that can become difficult to manage alone.

Rather than simply pointing you towards a service, RAC can help work out what is needed, find the right support and follow things through.

Explore Care Concierge

Aged Care Coordination

Bringing the right supports together, so you don’t have to manage everything alone.

As care needs grow, it can become difficult to keep track of services, appointments and different providers. RAC helps coordinate the moving parts, follow up what needs to happen and keep support around the person organised.

With one point of coordination, individuals and families can spend less time chasing services and have more confidence that the right support is in place.

Explore Aged Care Coordination
People taking notes and reviewing documents during a consultation

Need Help Understanding Your NDIS Options?

Navigating the NDIS can feel overwhelming, but you do not have to work through it alone.

Lara and James can help you understand your options, make sense of the process and connect with supports that suit your needs, preferences and goals. Eligibility and funding decisions are made by the NDIA.

Who We Support

For Participants, Families and Carers

You deserve support that feels clear, respectful and right for you.

We help participants, families and carers understand their options, navigate NDIS supports, including Support Coordination and Specialist Support Coordination, and connect with services that reflect their needs, preferences and goals.

For Referrers, Plan Managers and Providers

Clear communication and reliable collaboration can make a meaningful difference to participant support.

We work with referrers, plan managers and providers to understand participant needs, coordinate services and support a smoother referral experience, including where more complex support coordination may be required.

For Individuals & Organisations Seeking Private Consultation & Advocacy

Practical private consultation and advocacy for individuals and organisations seeking clear guidance and support within the disability sector.

Common Questions

Am I eligible for NDIS funding?

To be eligible for the NDIS, you generally need to be under 65, live in Australia, be an Australian citizen or permanent resident, and have a permanent disability that significantly affects your everyday life. If you’re unsure, we can help you understand whether the NDIS is right for you and guide you through the first steps.

What services are available on the NDIS?

NDIS supports vary depending on your individual needs, goals and approved plan. They may include support with daily activities, therapies, assistive technology, community participation and support coordination. RAC can help you understand what is included in your plan and how to use your funding in a way that supports your goals.

What does NDIS funding actually cover?

NDIS funding is designed to support your independence, daily living, and participation in the community. This may include personal care, support coordination, therapies, assistive technology, and community access, depending on your individual needs and goals. We will work that out together.

I feel overwhelmed by the NDIS. Can Lara & James support me?

Yes. Many people come to Lara & James feeling confused, stressed, or unsure where to start. Their role is to reduce that overwhelm by guiding you step by step, explaining things in plain language, and helping you make informed choices so you feel supported, confident, and never alone.

Can RAC help if my situation is complex or I’m not sure where to start?

Yes. You do not need to have everything worked out before contacting RAC. We can help you understand what is happening, identify the options available and work through the next steps with you. Where things are more complex, we take the time to ask questions, follow up and help bring clarity to the situation.

Can someone help me manage and understand my NDIS plan?

Yes and this support can make a huge difference. Support Coordination helps you make sense of your plan, choose the right services, and adjust things when life changes. Our role is to reduce stress, provide clarity, and ensure your plan works for you, not the other way around.

 Not sure what the next step should be? 

You don’t need to have everything figured out before contacting our team. Tell us what’s happening and we’ll help you work through what comes next.

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